Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to please join me in welcoming Jack Peterson, our Southwest Area Sales Vice President.Jack Peterson:
Thank you for having me, I look forward to today's meeting.Margaret Simmons:
May I also introduce my assistant, Bob Hamp.Meeting Chairman:
Welcome Bob. I'm afraid our national sales director, Anne Trusting, can't be with us today. She is in Tokyo at the moment. Ok, we’re here today to discuss ways of improving sales. First, let's go over the report from the last meeting. Tom?Tom Robbins:
Thank you Mark. Let me just summarize the main points. We began the meeting by approving the changes in our sales reporting system. After briefly revising the changes that will take place, we did a brainstorming session concerning customer support improvements.