Work experience 5

Work experience 5

Learning objective

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newEditorTravel and tourismHigher Education (non-degree)

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Work experience 5

Learning objective

Intent


  • Complete task national careers service on next slide

  • Start Assignment LO1

  • Complete overview of the businesses

  • Complete structure chart, showing staff roles, decision making processes and links to other organisations.

  • Products and services it provides


What were some of suggestions of roles you may enjoy based on your answers?

Task 1 for assignment


Produce an overview of the business you are going to complete your work experience in.


Ensure to tell me


what sector in which it operates in (i.e. Public/ Private or voluntary)


and its visions and values.

What is the structure in your organisation

The learner will produce a structure chart, showing staff roles, decision making processes and links to other organisations.


Hierarchy of roles and responsibilities

Common departments:

Management

Operations

Marketing

Human Resources

Finance

Decision-making processes: Top-down, bottom-up, or collaboration

Products and services it provides

Accommodation

Transportation

Guided Tours

Entertainment and Recreation


This should be answered in detail

Policies and procedures

Explain the policies and procedures of the chosen travel and tourism organisation, including:


• security

• data protection

• health and safety

• customer service

• equality and diversity

• code of conduct

Tips:

Look at website at the bottom of the web page. search name and the name of the policy you are looking for.


Keep note of websites

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