Formal complaint

• English
• Special Education

What have we been promised?

What did we get?
Write your complaint.

Formal complaints

• Identify informal and formal words and phrases
• Use appropriate words, phrases and tone to make a complaint 
• Work collaboratively in role play 

Which words and phrases were too informal (inappropriate)?

Formal complaints

• Identify informal and formal words and phrases
• Use appropriate words, phrases and tone to make a complaint 
• Work collaboratively in role play 

What formal words and phrases could you use to complain?
E.g. disappointed, please, I would appreciate

Upload a photo of you collaborating in role play.

Did you...

• Identify informal and formal words and phrases?
• Use appropriate words, phrases and tone to make a complaint? 
• Work collaboratively in role play?