Client Care & Consultation 1

• Hairdressing
• Higher Education (degree)

203 

Client Care 

What is BODY LANGUAGE ?

Body Language is NON VERBAL COMMUNICATION. 

It's what your body movements and facial expressions can tell others about what you are feeling or thinking. 

Positive Body Language 

Negative Body Language

Other types of Consultation that are NON VERBAL ?

Written - Information such as Record Card

Visual Aids - Pictures or Photos or swatches

what is an ADVANTAGE of Verbal Communication?

what is a DISADVANTAGE of Verbal Communication?

What does Professionalism mean as a Makeup Artist?

One thing that you can take away from the video?

How should you deal with a Customer Complaint?