Communication L.1 Part 2

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Communication part 2

Sijda Groen

April 2026

Nursing = Observing= It is like the Ice berg, or rocks in the Nile

• Observation: Deliberate observation to obtain certain data

• Concentrate

• Objective: what you see, f.e. A few rocks= visual

• Subjective: is a meaning of personal opinions, your references,

• emotions

• Perceptions/ Prejudice, of past experiences

• Stereo types: never, often are used! one thing for collective

The 6 Thinking Hats = a different approach

Deze foto van Onbekende auteur is gelicentieerd onder CC BY-SA

Variety of perspectives to investigate

Blue Hat: "the Conductor's Hat"

When you or your team are in blue hat mode, you focus on controlling your thinking and managing the decision-making process. You have an agenda, ask for summaries, and reach conclusions.

The green hat represents creative thinking.

When you're "wearing" this hat, you explore a range of ideas and possible ways forward.

White Hat: "the Factual Hat"

The white hat represents information gathering. Think about the knowledge and insights that you've collected already – but also the information you're missing, and where you can go to get it.

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• This hat represents feelings and instincts. When you're engaged in this type of thinking, you can express your feelings without having to justify them logically

• Yellow Hat: "the Optimist's Hat“

• With yellow hat thinking, you look at issues in the most positive light possible. You accentuate the benefits and the added value that could come from your ideas.

• Black Hat: "the Judge's Hat"

• This hat is about being cautious and assessing risks. You employ critical judgment and explain exactly why you have concerns.

Red Hat: "the Hat for the Heart"