Consultation & Preparing for a service.
Lesson 2
Consultation & Preparing for a service.
Lesson 2
Expectations
20XX
Contoso business plan
2
No entering the classroom without a tutor
Arrive in salon uniform - Tunic, trousers, black shoes
Remove all outdoor clothing before entering the salon.
Remove jewellery - no rings, hoop earrings, facial piercings, bracelets, necklaces.
No food/ chewing gum or drinks when entering the classroom- Only water in a clear bottle
Participate fully in your session
No Hands up- Questions- No opt out
Bring pens & note pad
No use of mobile phones- unless instructed to by tutor
Toilet breaks not permitted in the first 30 minutes or the last 15 minutes of your session
Learning Review booklets/ Knowledge organisers
Objectives
Client consultation
Client preparation
Massage techniques
Health & Safety
Shampoo & Condition hair
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Pitch deck title
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Keywords
Health and safety
Personal protective equipment (PPE)
Consultation
Contra-indication
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Pitch deck title
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What did you learn last week?
20XX
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What did you learn last week?
Health & Safety
What can you remember about health and safety in a salon environment?
20XX
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What can you remember about health and safety?
Health & Safety
You need to draw the layout of the salon and identify the following areas on your plan –
Fire Exists
Assembly Point
Fire Extinguishers
First Aid Box
Accident Book
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This is evidence towards Unit 113 – You must keep this safe!
Why is it important to complete a consultation?
Client Consultation
Hair characteristics
The thickness of each individual hair strand.
Fine
Medium
Coarse
Hair Condition
To identify the condition of the hair if it is showing signs of heat damage, chemical damage or dry.
Hair type
Identifying the client's natural hair type.
Straight
Wavy
Curly
Very curly
Scalp Condition
To correctly choose suitable products you need to identify if the scalp is dry, oily, dandruff affected, normal or if the client has product build up.
20XX
Pitch deck title
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Can you remember any of the topics from your client consultations?
Client Consultation
Contra-Indications
It is important at the start of every service to identify if the client has any allergies, medical instruction and skin sensitivities.
Hair tests
It is important to carry out elasticity and porosity tests prior to the start of a service. This is to identify the condition of the client's hair.
Hair type
You need to identify any hair growth patterns; this is because you need to work in the direction of the growth pattern and identify areas that may be harder to style.
Face shape
Correctly identifying your clients face shape will enable you to enhance and compliment their natural features.
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Pitch deck title
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Can you remember any of the topics from your client consultations?
Contra-Indication
Adverse skin, scalp and hair conditions are referred to as contra-indications.
Any diseases or condition of the hair and scalp can have an impact on your service.
In some cases, you may wish to not carry out the service.
Check for contagious diseases such as head lice.
You must not try and diagnose your client; however, you can advise them to see a medical professional.
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Pitch deck title
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Preparing for a service
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How would you prepare a client for a service?
How do you prepare for a service?
How to prepare a client for a service
Client consultation
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Work Area
Combs & brushes
Clips
Tools and equipment
Products
PPE
Pitch deck title
Client preparation
Put a clean gown round your client
Place a clean towel round your clients' shoulders.
15
Identify client requirements
Contra-indications
Hair tests
Styling tools and equipment
Products
Massage Techniques
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Contoso business plan
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Massage Techniques – What can you remember?
Effleurage
Rotary
Petrissage
Friction
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What is the purpose and benefit of using massage techniques when shampoo and conditioning?
Head massage stimulates the sebaceous glands and blood flow.
Head massage also stimulates and tones the underlying tissues (e.g. skin and muscle) and stimulates the nerves.
Increased blood flow helps with growth of hair, as it is needed to produce new hair (remember back to the cross section of the skin structure.
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Shampoo & Conditioning Service
Ensure the client is wearing the correct PPE.
Your client is correctly sat at the basin and comfortable.
Check the water temperature.
Test the water temperature on a small section of the scalp.
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Pitch deck title
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Task –
In pairs complete a client consultation
Set up your work area for a blow dry
Wet down tuition head and detangle.
Section into four sections
Complete a round/flat brush blow dry on your training head.