P3 Week 1 Uitstroom AEFBO20FAMA-FB = niveau 3

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Slide 1: Tekstslide

EngelsMBOStudiejaar 1-3

In deze les zitten 32 slides, met interactieve quizzen, tekstslides en 3 videos.

Onderdelen in deze les

Slide 1 - Tekstslide

Slide 2 - Tekstslide

Slide 3 - Tekstslide

Slide 4 - Tekstslide

Slide 5 - Tekstslide

timer

2:00

Use the handout for inspiration

Get to know each other. You will meet 3 'new' colleagues.

Slide 6 - Tekstslide

Slide 7 - Tekstslide

Slide 8 - Tekstslide

Slide 9 - Tekstslide

Get pen and paper

Write down the correct answers.

Slide 10 - Tekstslide

timer

10:00

Slide 11 - Tekstslide

Telephone call

Slide 12 - Tekstslide

Slide 13 - Tekstslide

The phone rings ... or ... times

Slide 14 - Open vraag

You start with .... and .... ......

Slide 15 - Open vraag

You ... to the client.

Slide 16 - Open vraag

You show ......

Slide 17 - Open vraag

You use the..... of the .....

Slide 18 - Open vraag

You repeat .....

Slide 19 - Open vraag

You are .....

Slide 20 - Open vraag

Slide 21 - Video

You have a .... and ..... voice

Slide 22 - Open vraag

Slide 23 - Video

You use .... language. Use ..... a lot.

Slide 24 - Open vraag

You finish with ....

Slide 25 - Open vraag

Slide 26 - Video

00:00

Do you have telephone anxiety?

Slide 27 - Quizvraag

00:45

What is another name for telephone phobia?

telephone apprehension

telephone abbreviation

telephone approphobia

telephone pronunciation

Slide 28 - Quizvraag

01:38

On the phone there can be so many opportunities for ....... or ....... pauses

Slide 29 - Open vraag

01:53

Don't worry about being .....

Slide 30 - Open vraag

Slide 31 - Tekstslide

Slide 32 - Tekstslide