Lesson 8 Letter of Complaint recap

Lesson 8

27 March 2025 - agenda

Recap Letter of Complaint

Practice writing a letter of complaint

Give feedback

Lesson goal: I can write a letter of complaint

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Slide 1: Tekstslide

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In deze les zitten 21 slides, met tekstslides.

Lesduur is: 45 min

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Lesson 8

27 March 2025 - agenda

Recap Letter of Complaint

Practice writing a letter of complaint

Give feedback

Lesson goal: I can write a letter of complaint

Slide 1 - Tekstslide

Slide 2 - Tekstslide

Homework was to bring your complete letter of complaint to class
Review another persons letter
Give constructive feedback using checklists
7-minutes

timer

7:00

Structure/Formality:

Letter follows formal structure?
Tone is appropriate? (formal, polite but firm, no slang or overly emotional language)

Clarity/Detail:

Letter provides specific details about the complaint?
Dissatisfaction is clear and well-explained?
Writer give examples to strengthen arguments?

Grammar/Word choice:

No grammar mistakes
Has formal, precise vocabulary
Is not repetitive (words/sentences)

Organization/Coherence:

Clear paragraphing?
Logical flow?
Transition words connection ideas?

Giving Feedback

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Layout of a formal letter

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Useful phrases for a letter of complaint

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Discuss in groups why this is a good example of HOW NOT TO WRITE a letter of complaint? Be prepared to share examples of errors!

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