Speaking

• Engels
• MBO
• Studiejaar 1

Plan for today

- Starter task: speaking 

- Exam speaking practice 

- Carreer path + Taalblokken online unit 5 

Conversation starters

Spin the wheel and 

answer the question!

How do you start a telephone conversation?

Examples 

- Good morning, this is ..... 

- Administration Office, Carly Smith speaking. 

- Good morning this Wilma van Dijn from Plus Administration speaking. 

- I'd like to speak to Ms Harris, please. 

Hoe vraag je wat je voor iemand kunt doen?

Examples 

- How can I help you? 

- What can I do for you? 

Hoe verbind je iemand door?

Examples 

- I will put you through to ...

- In that case you need to speak to.....

 

Hoe geef je aan dat iemand niet bereikbaar is momenteel?

Examples 

- I'm afraid she is not in right now 

- I'm sorry but he is not here at the moment 

- She will be back after three this afternoon. 

I'm afraid the line is busy. 

I'll try another extension. 

Hoe beëindig je een telefoongesprek?

Examples 

- Thank you for the information, Ms Harris. Goodbye. 

- You're welcome, Ms Harris. Goodbye