Positive_Relationships_Hairdressing
Positive Relationships
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Positive Relationships
Learning Objectives
By the end of this session, you will:
Identify healthy vs unhealthy relationships
Understand consent and coercive control
Recognise the importance of boundaries
Communicate respectfully and work effectively in teams
Why do Relationships Matter in Hairdressing/Beauty Therapy?
Why Relationships Matter in Hairdressing & Beauty Therapy
•Healthy relationships are essential for building trust, communication, and professionalism in the salon.
Clients feel safe and comfortable
• Hairdressing and Beauty involves close contact and touch
• Clients must feel respected and listened to
• Comfort leads to repeat visits and trust
Better communication = better results
• Clear consultations
• Honest discussions about realistic outcomes
• Fewer misunderstandings and happier clients
Teamwork keeps the salon running
• Healthy relationships improve cooperation
• Stylists support each other during busy times
• Creates a smooth, positive working environment
Boundaries protect everyone
• Staying professional with clients
• Avoiding oversharing
• Preventing uncomfortable or inappropriate situations
Repeat business and reputation
• Happy clients return and recommend you
• Healthy relationships help salons grow and succeed
What is the difference between personal and professional relationships?
Personal vs Workplace Relationships
Personal relationships:
Built on emotional connections (friends, family, partners)
Workplace relationships:
Built on respect, team work and professionalism
Its fine to be friendly, but boundaries keep things appropriate and fair
What does a healthy and unhealthy realtionship look like to you?
Personal Relationships
✅ Appropriate:
Mutual respect and trust
Listening and communicating openly
Supporting each other’s goals and independence
Giving and respecting consent
Allowing friendships and personal freedom
Being honest and kind, even during disagreements
❌ Inappropriate:
Controlling or isolating a partner or friend
Ignoring or dismissing someone’s feelings
Pressuring someone to do things they don’t want to
Disrespecting boundaries or ignoring consent
Threats, jealousy, or emotional manipulation
Physical, emotional, or verbal abuse
Workplace Relationships
✅ Appropriate: polite communication, fairness, professionalism
❌ Inappropriate: flirting, gossiping, favouritism
💬 Pair Task: Discuss one appropriate and one inappropriate workplace behaviour.
Consent.....what does it mean?
Understanding Consent
Consent = free, informed, enthusiastic agreement
Applies to physical touch, personal info, and social contact
Can be withdrawn at any time
What about MAYBE?
💬 Pair Task: How does consent affect you as a hairdresser or beauty therapist?
Coercive Control
A pattern of controlling or manipulative behaviour
Creates fear or dependency
Illegal under UK law (Serious Crime Act 2015)
Examples:
Monitoring, isolating, humiliation, controlling money
Coercive Control
💬 Discussion: Why might someone not notice coercive control at first?
Coercive control
Why someone may not notice:
It may start gradually
It may feel like 'care' at the beginning
The persons confidence may have been worn down
They don't want to believe that someone they care about is hurting them
They have been isolated
They think it is their fault
They feel scared to question it
They may not know the legal definition
Boundaries
Boundaries protect wellbeing and help keep relationships healthy. They also define what behaviours aren't acceptable.
Respect others’ personal space and privacy
Being professional on social media
What's one personal boundary that helps you feel respected at work or college?
What is a sign of respect in group settings?
Encouraging collaboration and teamwork
Dominating the conversation
Allowing everyone to speak
Criticising others harshly
Communication, Teamwork, and Respect
Good communication = clear, polite, active listening
Teamwork = support and cooperation
Respect = treating everyone fairly
Communication, Teamwork, and Respect
💬 Scenario: A teammate snaps at you in the salon. How can you respond respectfully?
Recap and Reflection
Healthy relationships = respect, equality, consent
Coercive control removes freedom and safety
Boundaries maintain professionalism
Communication builds teamwork
💬 Write one action you’ll take to build positive relationships at work.
Support and Resources
Respect UK – www.respect.uk.net
Women’s Aid / Men’s Advice Line
ACAS – workplace behaviour
Mind UK – wellbeing and boundaries
