What would you say?

What would you say?



Interactive lesson in which we find out what we COULD say or  SHOULD say
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Slide 1: Slide
EngelsMBOStudiejaar 2,3

This lesson contains 11 slides, with interactive quizzes and text slides.

time-iconLesson duration is: 60 min

Items in this lesson

What would you say?



Interactive lesson in which we find out what we COULD say or  SHOULD say

Slide 1 - Slide

What would you say
 to greet this customer?

Slide 2 - Slide

What would you say
to greet this customer?
A
"Can I help?"
B
"Hello! Are you looking for anything in particular?"
C
"Hi, what do you want?"
D
"Good morning! Can I help you find something?"

Slide 3 - Quiz

The customer can't decide. 
What do you ask?

Slide 4 - Slide

The customer can't decide.
What do you ask?
A
"Which one do you prefer?"
B
"What colour are you looking for?"
C
"What's the occasion?"
D
"I don't know, they're both nice."

Slide 5 - Quiz

This tourist approaches you.
 What do you say first?

Slide 6 - Slide

This tourist approaches you.
What do you say first?
A
"Yes?"
B
"Welcome! Are you looking for something specific?"
C
"Hi! Can I help you?"
D
"What do you need?"

Slide 7 - Quiz

The product is sold out. 
What do you say?

Slide 8 - Slide

The product is sold out.
What do you say?
A
"I'm sold out."
B
"Sorry, it's gone."
C
"We don't have it."
D
"We're out of stock, but we have a similar product..."

Slide 9 - Quiz

The child says: 'My mum 
wants to know where the 
toys are.' What do you say?

Slide 10 - Slide

The child says: 'My mum
wants to know where the
toys are.' What do you say?
A
"I don't know where the toys are."
B
"Ask someone else."
C
"My colleague will help you"
D
"Sure, follow me and I'll show you!"

Slide 11 - Quiz