Expected Behaviours
Please keep your camera on (be aware of background for safeguarding)
Turn off distractions
Be in a quiet place where you can focus on you
Pay attention to the functional skills that are embedded in the content
Be punctual so that we can start on time
The session will be recorded but please make notes
Get involved in the discussions and raise your hand if you want to ask a question
Are they any other behaviours that you would like to include?
These are the behaviours that are expected in the session today
They are based on our British Values as well as safeguarding and online safety guidelines
Samantha Hanley – Designated Safeguarding Lead Samantha-hanley@shaw-trust.org.uk
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Assessment criteria
Aims
You will understand and use time management tools and prioritisation techniques.
You will obtain feedback to identify you development needs
You will produce your or personal development plan
“Until you get clear on your priorities, you can’t make the right decisions about how to spend your time”
Brian Tracey.
What Is Time Management?
Reflection
How often do you struggle to manage your time, or task and the interruptions during your day?
What are the benefits of time management to you and your team?
Time management
When you know how to manage your time effectively, you can unlock many benefits. These include:
Greater productivity and efficiency.
Less stress.
A better professional reputation.
Increased chances of advancement.
More opportunities to achieve your life and career goals.
Overall, you start feeling more in control, with the confidence to choose how best to use your time.
Time Management and Productivity
Organising Work Activities
What tools are you using to help you organise your work tasks?
Time-Management Tools
Prioritisation-You can achieve more when you start dedicating time to the right things. But how do you know what those things are?
Eisenhower's Urgent/Important Principle is a way to distinguish between demands, so that you prioritise them wisely.
Put together a matrix
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How would this technique benefit you?
Prioritisation-
The Action Priority Matrix is a diagram that helps people determine which tasks to focus on, and in which order.
How can you apply it?
List Your Tasks: begin by writing down all the tasks or projects you and / or your team need to accomplish. This can be done individually or collectively during a planning session.
Evaluate Impact and Effort: for each task, assess the potential impact it could have on your goals and the effort it would require. Consider factors such as time, resources, and team involvement.
Plot Tasks on the Matrix: place each task in the appropriate quadrant of the matrix. This visual representation will help clarify the priorities.
Take Action:
Quick Wins: tackle these tasks first to generate momentum and quick results. We all need a boost every so often.
Major Projects: allocate resources strategically and set milestones to keep progress on track.
Fill-ins: Reserve these tasks for low-energy times or when you have small gaps in your day.
Thankless Tasks: re-evaluate the necessity of these tasks and find ways to reduce their burden or stop them altogether.
Review and Adjust: the matrix is not static. Regularly review and adjust the placement of tasks as priorities shift or new information emerges.
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Scheduling
You may know what you need to do – but when should you do it? Timing is everything.
It pays to get tough tasks done while you’re still feeling fresh, for example, as we explain in Is This a "Morning" Task?
And you can boost your efficiency, gain people’s trust, and use adrenaline to your advantage, by reading How to Meet a Deadline.
How do you use scheduling?
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Eat the Frog is a productivity method in which you identify your most important task for the day — the one you're likely to procrastinate on — and complete it first
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Step-by-Step Breakdown- let’s do one together
Priority
Priority indicates how urgent or important a task is. You can use a scale from 1 to 3 (or more, if needed), where:
1: High priority (must be done soon)
2: Medium priority (important but not urgent)
3: Low priority (can be done later)
Complexity
Complexity indicates how difficult or time-consuming a task is. You can use a similar scale from 1 to 3, where:
1: Low complexity (easy and quick to complete)
2: Medium complexity (requires some effort and time)
3: High complexity (difficult and time-consuming)
Time Management Formula
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Time Allocation Formula based only on Complexity Level (C) and Priority Level (P):
Time Required=C×P
Goal Setting
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The most successful "time managers" have clear targets to aim for. They develop SMART Goals, allowing them to allocate their time effectively.
If there are tasks that can be done by someone else, delegate them. This allows you to focus on the tasks that require your specific skillset
Activity:
On a scale of 1 -5 ( 5 being extremely good) how do you rate your ability to delegate?
What stops you delegating?
Why is delegating necessary?
Delegating
The benefits of delegating
It frees up time so we can lead, and thus achieve.
Maximise revenue, productivity, and capacity - more people doing more tasks!
Removes single points of failure.
Succession and Development - leave a legacy.
Morale. People feel valued, you tap into their self-worth & gain commitment.
Get stuff done - improve - grow – move.
Get a better job done as you can delegate to the person with the right skills.
Knowledge sharing.
Ownership of issues and the business outcomes.
Commitment to the organisation and vision.
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Equality and diversity
What are the principles of equality?
How would you explain diversity?
How do these principles impact on your role as a team leader? And delegation.
Compliance with UK employment legislation isn’t the only reason equality and diversity matter. There are also strategic advantages for businesses, including:
Increased creativity and innovation: Diverse teams bring many perspectives, leading to more creative solutions and ideas.
Greater employee engagement: Employees who feel valued and included are more committed and productive.
Broader appeal to customers: Organisations that embrace EDI and reflect their customers’ values build consumer loyalty and trust.
Better talent retention: Progressive employment practices attract talented people. Fair and inclusive workplace cultures keep them.
Improved decision-making: Diverse teams bring more experience, insight and expertise to the decision-making process.
Additional tips:
Avoid Multitasking: Multitasking often leads to mistakes and decreased productivity. Instead, focus on one task at a time until it's completed.
Create a Structured Daily Routine: Having a set routine can help ensure that you're making the most of your day and not wasting time deciding what to do next.
Minimise Interruptions: Try to create an environment where you're not constantly being interrupted. This might involve setting office hours, using "do not disturb" mode on your phone, or setting boundaries with colleagues.
Regularly Review and Reflect on Your Work: Take time at the end of each week to review what you've accomplished and identify any challenges you faced. This can help you continually improve your productivity strategies and make necessary adjustments for the upcoming week. This process of self-reflection can help you identify time sinks, and efficiency gaps, or prioritize tasks better for future planning.
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Preparing My Personal Development Plan
A personal development plan sets out the actions that you propose to take to learn and to develop yourself.
Personal & Professional development
It is the process of:
Establishing goals – What do you want to achieve, or where do you want to go? Short, medium or long term?
Assessing your current state
Identifying needs for skills, knowledge or behaviours
Selecting appropriate development activities to meet these needs
Reflection: Personal Development Planning?
Where do you SEE yourself in 1 - 3 years?
How are you going to get there?
How will I know when I get there?
Do you know where you are now – How self-aware are you?
Let's look at a tool to help build PDP.
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A personal SWOT analysis can provide insights based on your personality strengths, foreseeable challenges and present opportunities you can maximise in pursuit of career goals.
Different Learning Styles
Behavioral style
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Personal development and the power of feedback
What are the benefits of feedback ?
How should you receive feedback ?
How should you as a leader give feedback & why is it important?
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The role of feedback
Personal development begins with understanding the current state, desired future state, and the expectations to reach that goal. Identifying personal development opportunities requires knowing strengths and weaknesses, where feedback plays a crucial role. Feedback from managers and colleagues enhances self-awareness, highlighting both strengths and areas for improvement, and how others perceive them. This information can be used for personal growth, such as setting goals to improve confidence or work-life balance.
Feedback also reveals how behaviours impact others' development opportunities. For instance, a manager's task allocation decisions can either empower or disempower team members, affecting their motivation and confidence.
Receiving feedback
The 5 R's Feedback Model includes five steps: Request, Receive, Reflect, Respond, and Resolve. Let's review each step and learn how to use them, whether you're giving or receiving feedback.
The process of 360 degree feedback involves getting feedback on an employee from their colleagues, managers, reports or other stakeholders.
Independent research
We encourage you to carry out some independent research to further extend your learning :
Equality Act 2010 – the protected characteristics
Honey and Mumford learning styles
Pomodoro technique
Assessment - Task brief – Self management
Obtain 360 feedback
Complete a SWOT
Produce a development plan
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End of session review and reflection:
You should now be able to
Priorities task using one of the tools and techniques
Produce a personal SWOT
Identify development opportunities
Produce a development plan
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Safeguarding & Well being
If you wish to discuss an issue with someone other than your Teaching Assessor, please contact these sources of support
Samantha Hanley – Designated Safeguarding Lead
Samantha-hanley@shaw-trust.org.uk
Farah Iqbal- Mahmood – Internal Quality Assessor (IQA)
Farah.Iqbal-mahmood@ixionholdings.com
Caroline Settle– Apprenticeship Delivery Manager
Caroline.settle@ixionholdings.com
Learner Wellbeing Support
lws@ixionholdings.com