Digital Lifeskills Staying Safe, Staying Organised, Staying Connected
Digital Lifeskills: Staying Safe, Staying Organised, Staying Connected
Adam Hurrell
Digital Transformation Training Consultant
19th February 2026
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Digital Lifeskills: Staying Safe, Staying Organised, Staying Connected
Adam Hurrell
Digital Transformation Training Consultant
19th February 2026
Having respect for each other when discussing point of views
Interesting and relevant topics covered
Helpful information on “scammers”
Notable feedback from last week’s workshop:
No negative feedback! 😊
Notable feedback from last week’s workshop:
We will cover these today!
Mitigation Strategies for Online Safety
File management
Emails (Including attaching files & downloading files)
Next week we will cover
Utilising AI (Artificial Intelligence)
Topics you wish to explore:
Relaxed, informal workshop – no pressure
Ask questions any time (As long as you don’t interrupt anyone 😊)
Group discussions and sharing ideas
Group tasks to try out
Short 15-minute break midway
Today’s workshop:
Digital Workshops
Demonstration on how to check how secure your passwords are
Mitigation Strategies
Limit Sharing: Be cautious about sharing personal information online. Only provide necessary details.
Privacy Settings: Adjust privacy settings on social media and other platforms to limit who can see your information.
Use Aliases: Consider using aliases or pseudonyms for non-essential accounts
Mitigation Strategies
Strong Passwords: Use strong, unique passwords for different accounts. Consider using a password manager.
Two-Factor Authentication (2FA): Enable 2FA on all accounts to add an extra layer of security.
Regular Updates: Keep your software, apps, and devices updated to protect against vulnerabilities
Mitigation Strategies
Verify Requests: Verify friend requests and messages from known contacts before clicking on links.
Avoid Quizzes: Avoid participating in online quizzes and questionnaires unless you trust the source.
Be Sceptical: Be sceptical of unsolicited messages asking for personal information
Think Before You Post: Consider the potential visibility and impact of your posts and interactions online
Mitigation Strategies
Regular Checks: Regularly check haveibeenpwned.com to see if your accounts have been compromised.
Change Compromised Passwords: Immediately change passwords for any accounts that have been involved in data breaches
Restrict Access: Never allow anyone you don’t know to have access to your home network, never allow anyone to have access to your accounts or devices without your permission.
Group Activity - Spot the Risk
10
minute
00
second
Spot the Risk - Group 1
Spot the Risk - Group 2
Spot the Risk - Group 3
Spot the Risk - Group 4
Keyboard & Mouse
(Again!)
Refresher – (Mouse – Left Click)
When someone refers to a click, they almost always mean a left click. The left click is the primary click.
You can use a left click to:
Select items
Open files or folders
Click buttons on websites
You can perform a left click on a buttonless tracker by:
Tapping it with your index finger
Pressing it with your index finger within the area highlighted in red in the image (Although it’s recommended to do it within the area highlighted in yellow)
This Photo by Unknown Author is licensed under CC BY-NC-ND
Mouse – Right Click
A right click is also referred as a secondary click. It opens a menu of options related to the item you clicked on.
You can use it to:
Rename files
Copy or paste
Access settings or shortcuts
You can perform a right click on a buttonless tracker by pressing it with your index finger within the area highlighted in yellow in the image.
This Photo by Unknown Author is licensed under CC BY-NC-ND
Mouse – Right Click (Copy & Paste)
Copy (You can achieve this by right clicking a file and selecting Copy)
Makes a duplicate of the selected text, file, or folder.
The original stays where it is.
Use when you want to reuse something without removing it.
Paste (You can achieve this by right clicking in a location and selecting Paste)
Inserts the item you copied or cut into a new location.
Use after Copy or Cut to place the item where you want it.
Mouse – Right Click (Copy & Paste)
Copy Paste
Mouse – Click and Drag
Click and drag is a process in which you can move something like a file across the display and positioning it somewhere else. It can also be used to:
Move folders
Rearrange files or shortcuts on your desktop
Move multiple items at once
To click and drag on a trackpad, press and hold the left click on the item you want to move. Without releasing it, use another finger to slide the item to the desired location. When you're happy with the position, release the left click.
Practise Click and Drag
In this game, you will need to drag the dragon toward the chicken leg, carefully moving around obstacles placed in your way.
Keyboard – Important Keys
If you wish to type a character or number on the keyboard you simply press the appropriate key. Below are some important keys
Enter (or Return) - Starts a new line in a document. Often used to submit forms or commands.
Backspace - Deletes the character to the left of the cursor. Useful for fixing typing mistakes.
Shift - Used to type capital letters and symbols (like @ or !). Hold Shift and press a letter to make it uppercase.
Caps Lock - Turns capital letters on or off. Press once to type in all caps; press again to return to lowercase.
Windows File Management
File management focuses on foundation skills and habits to organise digital files effectively (Pictures, Videos, Documents)
Reduces time spent searching for files
Reduces the risk of file loss (Accidental deletion)
Establishes good digital habits
Makes files easier to share with others
Benefits of File Management
A folder is virtual storage space used to store and organise files. A folder can contain additional folders (subfolders) and is represented by this icon
What is a Folder?
Go to the location where you want to create the folder (Desktop, Documents, or anywhere on your computer).
Right-click on a blank space (don’t right-click on an existing item in the folder).
Hover over New.
Click Folder.
Type a name for the new folder and press Enter (on the keyboard).
How to create a folder
How to create a folder
Demonstration of Creating Folders
Individual Activity
Try creating your own folder with 3 sub folders on the Desktop, then copy and paste the folder to the Desktop
5
minute
00
second
How to Use Email
Email (short for electronic mail) is a way to send messages over the internet. Just like sending a letter through the post, email lets you send written messages, pictures, documents, and more — but instantly and digitally.
What is an Email Address?
An email address is like your digital home address — it tells others where to send messages to reach you.
It usually looks like this:
yourname@example.com
• Your name: This part is chosen by you (or your provider).
• @ symbol: Separates your name from the provider.
• Email provider: This is the company that gives you access to email (like Gmail, Outlook, Yahoo).
What is an Email Client?
An email client is the app or program you use to read, write, and send emails.
Some common email clients include:
• Microsoft Outlook (used in many workplaces)
• Gmail app (on phones and tablets)
• Apple Mail (on iPhones and Macs)
You can use an email client on:
• A computer (like Outlook on Windows)
• A smartphone or tablet (like the Outlook or Gmail app)
Examples of Email Clients
Gmail
Apple Mail
Outlook
Your Inbox is the place where all your new emails arrive just like your post-box at your home.
When someone sends you an email, it goes straight to your Inbox. You can open your Inbox to:
Read new messages
Reply to people
Delete emails you don’t need
Organize messages into folders
Email Inbox
What You’ll See in Your Inbox:
• Sender’s name (who sent the email)
• Subject line (what the email is about)
• Date and time it was received
• A preview of the message
Email Inbox
1. Click on “New Email” or Compose
2. Type the email address of the person you want to send the message to (e.g., ahurrell@serc.ac.uk) in the To line.
3. Subject: Write a short title for your email. This tells the person what the email is about (e.g., “Meeting on Friday”).
4. Message: Click or tap in the big blank space and type your message. You can write just like you would in a letter.
Sending an Email
Sending an Email
Sending an Email
Reply
• Use this when you want to respond only to the person who sent you the email.
• It opens a message addressed just to them.
Example: Your friend sends you an email—clicking Reply lets you write back to just your friend.
Email Functions: Reply, CC, Forward
Reply All
• Use this when you want to respond to everyone who received the original email.
• This includes the sender and all other people listed in the “To” and “CC” fields.
Example: If a group email is sent to you and 4 others, Reply All sends your response to all 5 people.
Email Functions: Reply, CC, Forward
Forward
• Use this to send an email you received to someone else.
• It includes the original message and lets you add your own comments.
Example: You get an email with a recipe and want to share it with a friend click Forward and type their email address.
Email Functions: Reply, CC, Forward
CC (Carbon Copy)
• Use this to send a copy of your email to someone else who should also see it, but may not necessarily need to reply
• Their name and email will be visible to everyone who gets the message.
Example: You email your doctor and CC your spouse, so they know what was said.
Email Functions: Reply, CC, Forward
CC (Carbon Copy)
• Use this to send a copy of your email to someone else who should also see it, but may not necessarily need to reply
• Their name and email will be visible to everyone who gets the message.
Example: You email your doctor and CC your spouse, so they know what was said.
Email Functions: Reply, CC, Forward
Demonstration of Email Functions
Login to your Outlook Account using the below link
(I will assist with 2FA)
https://serc2.sharepoint.com/sites/h-li
Individual Activity
Try sending an email to ahurrell@serc.ac.uk and CC’ing ahurrell.serc@gmail.com
Outlook (Desktop or Web)
1. Open Outlook and click New Email or New Message.
Click the paperclip icon 📎 or Attach File.
Choose the file you want to attach from your computer.
A. Browse this computer – Choose a file that’s on the computer
B. OneDrive – Browse files saved on your OneDrive
4. The file will appear below the subject line.
5. Finish writing your email and click Send.
How to add an email attachment
How to add an email attachment
Download an Email Attachment
Open Outlook and select the email that contains the attachment.
Locate the attachment at the top of the message or under the message header.
Click the attachment name or the download icon ⬇️.
Download – Saves the file to your computer’s Downloads folder.
Save As – Choose a specific folder on your computer to save the file.
Save to the chosen folder
The file will download and save to the location you selected.
Open the file from your computer
How to download an email attachment
How to download an email attachment
Demonstration of adding and downloading an email attachment
Individual Activity
Try sending an email to your personal email address containing the 3 PDF files on the USB drive
5
minute
00
second
Identify key online risks (Scams, Privacy Issues and Data exposure)
Understand safety strategies link strong passwords, 2FA and verifying messages
Organise files confidently (Create folders & subfolders, copy & paste)
Understand and email sending messages, replying, CC’ing, forwarding, attaching files and downloading them
By the end of this workshop:
What is a common online risk?
Scams
Strong Passwords
Privacy Issues
Organising Files
What does 2FA stand for?
Two-Factor Agreement
Two-Factor Access
Two-Factor Authentication
Which method helps organise files?
Copy & paste
Verifying messages
Create folders
Sending emails
What does CC mean in emails?
Carbon Copy
Certified Copy
Complete Copy
Thank you
Any Questions
Adam Hurrell
ahurrell@serc.ac.uk
