Dear Sir/Madam,
Thank you for writing I´ve got your letter.
We will help you with problems I send a massege to the management team they will look to your letter and will help you out.
I´ve work a lot of years with this team and they always give me the best help.
When ther is more information I will let you know!
Also I hope you had a great stay by us and the problems don´t keep you behind about your stag here. We like to see you again!
Yours faithfully,
Manager of the hotel ´The Red Parrot’