Working with others session 1
Working with others session 1
Lesduur is: 120 minOnderdelen in deze les
Working with others session 1
What you need to do to pass this unit
Slide text
Objectives
Explain why teamwork is important in the Hair Industry
Demonstrate teamwork through communication, co-operation and delegation
Reflect on how teamwork can improve client experience and salon success
When have you worked as a team?
Think back to a time when you have worked as a group. This could be at school, as part of a sports team or with family.
What did you do as a team?
Was it good or bad teamwork?
was the outcome positive or negative?
Discuss with a peer and then share with the class
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Why does teamwork matter in a salon?
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Why teamwork matters
Keeps the salon running smoothly, especially on busy days
Ensures clients are happy and safe
Builds trust and respect among staff
Reduces stress and mistakes
Salon scenario...
What would you do?
The salon receptionist takes a phone call from a client saying they are running late.
The receptionist moves the appointment down 1 hour, into the Hairdresser's lunch hour.
The receptionist does not tell the hairdresser about the last minute change.
What could go wrong? Discuss in your pair.
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Salon scenario...
What would you do?
Thinking about the previous scenario, what could the receptionist have done differently?
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The egg parachute challenge
Teamwork is all about working together towards a common goal.
In hairdressing, this is to ensure a salon runs smoothly, and all clients are happy.
For this you must work as a team to create a parachute and basket to safely protect your egg when it is dropped from a height.
The egg parachute challenge
Everyone must be given a role:
Designer
Materials Manager
Builder
Quality Check
Presenter
All must participate, but the person in charge of each particular element must oversee and manage in a professional way.
The egg parachute challenge
All groups will receive:
cellotape
4 sheets of newspaper
4 sheets of A4 paper
Scissors
Each group can also have 1 of the following:
30cm of string
10 straws
10 cotton wool balls
The egg parachute challenge
As a team you will need to decide which optional extra you want.
You will need to create a design plan, showing where you will use your materials, and how you plan to protect your egg.
You will have 40 minutes to create your design plan, build your parachute, test (if you want to).
You will then present your idea, and we will then put your design to the test!!!!!!!!!!
The egg parachute challenge
Roles
Designer
Materials Manager
Builder
Quality Check
Presenter
Optional extra:
30cm of string
10 straws
10 cotton wool balls
40
minute
00
second
The egg parachute challenge
How do you think the task you have just completed relates to the Hair industry?
Discuss in your groups
The egg parachute challenge
The egg= Client (fragile and needs care)
The parachute= Teamwork (protects the clients)
The drop= Salon challenges (busy days, mistakes, stress)
Teamwork= Keeps client safe, happy and loyal
Teamwork scenario 1
You are working in a salon and your 11am B/DRY client arrives.
You take them to the station, start your consultation, and then the receptionist comes over to say your client has arrived.
YOU HAVE BEEN DOUBLE BOOKED!!!!!!!!
In your group, discuss how teamwork can be put into action to resolve the issue and keep the client happy
Teamwork scenario 2
Your client is upset because their service started late.
This was due to your previous client arriving late.
In your group, discuss how teamwork can be put into action to resolve the issue and keep the client happy
Is there anything that the team could have done to AVOID this happening?
What teamwork did you use today?
What did you learn from working with others?
How do you think this will help you in a salon?
REMEMBER...
