Consultation sheet guidance

Consultation sheet guidance

Level 2 hairdressing units

• 201 Working in the hair industry 
• 202 Follow health and safety in the salon 
• 203 Client consultation for hair services 
• 204 Shampoo and condition the hair and scalp 
• 205 Promote products and services to clients in a salon 
• 206 Cut women’s hair 
• 207 Colour and lighten hair 
• 208 Perm and neutralise hair 
• 209 The art of dressing hair 
• 212 Create an image based on a theme within the hair and beauty sector
• 216 Salon reception duties

Formative vs Summative assessment

Formative assessment:

A formative assessment is like a practice assessment. You will be mostly confident in carrying out the service, but there may be small areas you need to focus on in order to reach summative assessment (timings, sectioning etc…)

Summative assessment:

A summative assessment is a graded practical assessment (pass, merit, distinction). You will only undertake this is your tutor feels you are ready. You only have ONE chance to achieve a graded assessment. If you fail, the subsequent assessment will only be a pass. 

Portfolio Ref:

This is the number that relates to the formative or summative assessment comepleted. 

For example the first assessment you complete will be Number 1 and will continue in DATE order. 

This is the date that the assessment was carried out.

This is YOUR full name.

Click on each + to find out more...

This is your clients refrence number. 

This is the first 3 letters of their last name, the first letter of their first name and the DAY of thier birthday. 

For example: Jane Smith's refrence number would be 'SMIJ05'

This is the service you are carrying out. 

For example - A cut and blowdry, Highlights, Root colour, Conditioning treatment.

This is the unit(s) you are being assessed on. 

203 - Consultation 

204 - Shampooing 

205 - Promoting products and services

206 - Cutting

207 - Colouring 

208 - Perming

209 - Styling 

Analyse your clients hair. 

Is thier hair course (thick), medium or fine? Tick the correct one.

Is their hair Straight (T1), Wavy (T2), Curly (T3), Very Curly (T4) ? TIck the correct one.

Look at your clients hair. Tick all the apply.

Analyse your clients scalp. Tick the correct one. 

Normal - Will look white in colour, no redness, no flaking or excess oil. 

Dry - Can be itchy or falking.

Dandruff affected - Will apear falky, dry and can be yellow. 

Oily - Can look wet and oily. Ask your client when they last washed thier hair.

Product build up - Can look flat and dull and feel as if the hair has a coating on it.

Look and feel your clients hair - Ask them questions about their haircare and tick all that apply. 

Chemically Damaged - Hair that is damaged from chemicals.

Heat Damaged - Hair that is damaged from us of heated tools. 

Normal - Hair that has no damage at all. 

Enviromentally Damaged - Hair that has damage from the enviroment (sun, wind, sea)

Product build up - Hair that has a coating on from product. Can look dull and flat.

Face shape: 

Look at your clients face shape. The shape of your clients face will determine the cut, shape and style you recommend. 

Research these face shapes to find out more. 

You can use the print outs in the salon to help guide you.

Analyse your clients hair and ask them questions: 

Virgin hair - No colour present on the hair at all. Completly natural. 

Coloured hair - Hair has been previously coloured and this is present on the hair now. 

Permed hair - Hair that has been previously permed and is present on the hair. 

Bleached - Hair that has been previously bleached and is still present on the hair. 

Ask your client what their lifestyle is. This will help you determine what styles to suggest to your client. 

Hair tests: 

These must be carried out before all services. 

Click the + to find out more about each test.

Elasticity test is carried out before ALL services. 

This test will tell you how strong the cortex is (internal layer of the hair) 

This is carried out by: 

- Taking a few strands of hair

- Spraying these with a water spray

- Gently strech the hairs and look to see if it returns to is original shape. 

If the hair bounces back - This means the hair is healthy and not internally damaged. 

If the hair does not bounce back - This means the hair is internally damaged.

Watch this video:

 https://www.youtube.com/shorts/q77ucBfrkkI

A porosity test is carried out before ALL services. 

This test will check how porous the hair is by assessing the cuticle scales (outer layer of the hair). 

To carry out this test:

- Take a few stands of DRY hair

- Run your fingers up the hair shaft 

- Take note if this feels rough and bumpy or smooth. 

If the hair feel rough and bumpy, the cuticle layers are damaged and the hair is going to absorb more water and product. 

If the hair is smooth, this means the hair is not externally damaged and the hair is healthy. 

Watch this video: 

https://www.youtube.com/shorts/JMzlS9EqGpM

Incompatibility test: 

This this only needs to be carried out before a colour or perm service if you suspect your client has metalic salts on the hair. 

Metalic salts can be present if the hair is damaged, if the client is using shop brought colours or products. 

Question your client to find out about their home hair care routine. 

To carry out an incompatability test: 

1. Take a small test cutting from the hair 
2. Mix up 40ml of 6% LIQUID peroxide and 20 mls (6 drops) of perm loton.
3. Place the test cutting in the solution and leave from up to 30 mins
4. Check to see if the solution is bubbling, fizzing or letting off heat
5. Take the test strand out and do an elasticity test on the hair.

Use google classroom to research this more...

A skin test is needed before all colouring services. 

You should check your clients record card to check that they have had their skin test. 

You should question your client about their skin test to check they did not have a reaction.

A colour test is carried during a colouring service. This will allow you to see if the colour is fully devloped and ready to be removed.

When completing tests, you should write all the test outcomes here. Make sure it is clear.

Contra-indications are anything can influence or stop the service. 

You must ask your client all of these questions.

You client MUST sign here to show you have spoken about any contra-indications.

This area is used for you to record your timings for your service. 

You must break these timings down into units. For example a shampoo, cut and blowdry service might look like this: 

204 (shampoo) - 10.00 - 10.15 

206 (cut) - 10.20 - 11.00

209 (blowdry) - 11.00 - 11.45 

Total time - 1 hour 45 mins

Hair growth patterns: 

Tick all hair growth patterns that apply. Some people might have more than one. 

You should also draw these one the heads.

Massage techniques: 

You should tick all massage techniques that you are using during your shampoo and conditioning serivce.

Effleurage - Stroking movements when applying shampoo and conditoner 

Rotary - Fast circular movements using during shampooing. 

Petrissage - Slow circular massage movement. Done during conditioner.

Write here the shampoo you are using. 

TOP TIP - This can be more than one shampoo. 

Write the conditioner you are using during your service. 

You should tick which type of conditioner you are using: 

• Surface - Normal every day conditioner
• Penetrating - Conditioning treatment
• Scalp treatment - Treatment used on the scalp.

This section is for BLOWDRYING ONLY.

Tick all tools and equipment that you will be using during your blowdry.

Tick all heated styling tools that you will be using during your blowdry.

Blow-dry and finish: 

Tick the type of blowdry you will be completing and what the final look will be.

Products: 

Tick ALL products you will be using during your blowdry. 

TIP - You should always be using more than 1 product in the hair. 

Using the Goldwell app, can you find out what goldwell product is a heat protector used on DRY hair?

This whole section is for when you complete a styling service such as:

Hair up, Wet setting, Dry setting and pin curls. 

This section is NOT for a blowdry. 

Tick all tools and equipment you will be using.

Heated tools: 

Tick all heated tools used during your styling service.

Setting and winding techniques: 

These are the techniques you will be using to set the hair in the desired way. 

For example - If you are doing a  dry set with heated rollers you would potentially cover the following: 

• Rollering 
• Point to root (ends to root)
• On base
• Brick

Dressing techniques: 

Dressing out is done when the hair is dry and being styled into the final look. Tick ALL techniques that you will use.

Products: 

Tick ALL products you will be using during your styling service. 

Cutting style: 

You must tick which type of haircut you are doing.

Cutting tehnique: 

Tick ALL cutting techniques you will be using during your cut. Sometimes you will use more than one! 

Tick ALL colouring products that you will be using during your colour. 

Semi-Permanent - Crazy colour/ directions 

Quasi - Goldwell Colourance

Permanent - Goldwell TopChic

Lighteners - Goldwell Oxycur Platin

Tick the service you are carrying out. 

Full head - All over application of colour

Re-growth - Root colour

Weaved high/low lights - Highlights or lowlights using foil.

Cap high/low lights - Highlights or lowlights using a cap.

Tick the correct percentage of white hair present on your clients hair.

TIP - Make sure you check around the whole head as there might be less underneath but more around the hairline.

Tick and write the peroxide used. 

Quasi developer - Used with all quasi colours and toners

3% (10 vol) - Used to add depth and tone

6% (20 vol) - Used for 100% of white coverage. Can be used to create 1 level of lift on natural hair.

9% (30 vol) - 2 levels of lift on natural hair.

12% (40 vol) - 3 levels of lift on natural hair.

Once you have spoken to your tutor about your clients hair, you need to make sure you get your tutor to sign here. 

This will allow you to get yorur colour mixed up. 

Natural base shade - This is your clients NATURAL colour present on their hair. 

Use your colour chart to help you identify this.

Artifical colour - This is any/ all artifical colour on your clients hair. 

TIP - There is sometimes more than one colour present. It is important that you find ALL colours present.

Target shade - This is the colour your client would like to achieve. 

You will only know this by showing your client colour swatches or looking for inspritation photos.

Processing time - This is how long your colour needs to process.  

You MUST follow the Manufacturer instructions. 

Mixing ratio: 

This is the most important part!! This will tell your tutor what colour you are mixing up and how much. 

Most permanent colours are mixed to a 1:1 ratio. You must write the mixing ratio out in full! 

For example: 

30 mls of 6nn + 30 mls of 6% peroxide. 

Perming products used. 

Tick all products that you have used during your perm. 

You MUST state which perm lotion you are using - Including development time. 

Tick the correct perm wind you will carry out during your perm service. 

You need to complete a through consultation to help you identify this. 

Write here the perm rods used during your perm. For example - Red, yellow or blue. 

Write down your devlopment time for your perm, following MFI.

At the end of your service, ask your client to complete this feedback section. 

Ask your client to write down any aftercare they were given here.

Ask your client to write any general feedback for the service here.

You MUST get your client to sign here.

Write ALL the aftercare given to your client. 

You can bullet point this. 

You should be recommending:

• Future products and services 
• Time intervals in between services
• How to maintain their look

This space is for you to evaluate your service. 

You should explain what you have done during the service and any areas of improvement. 

Write as much detail as possible in this space. 

This space is for the tutor assessing you to write your feedback. 

Read this to help you develop your skills and knowledge. 

You MUST sign here!! This is your signature and it MUST be present! 

Your tutor will explain the appeals procedure to you. 

If you are happy with the appeals process, you can circle YES! 

If you are unsure, please talk to your tutor. 

This is for the tutor assessing you only! Make sure this is signed and feedback has been given. 

You do NOT need to do any thing in this box.

Please leave blank!

This is your SMART target. 

You tutor will write your target here. Make sure you read this and work towards completing it in the time set.

Which of these is the correct way to write a client reference?

1. 05JSMI
2. SMI05J
3. JSMITH05
4. SMIJ05

What is the difference between a formative and summative assessment?

What does virgin hair mean?

1. Hair that has been permed
2. Hair that has not colour on
3. Hair that has never been coloured or permed
4. Hair that has been coloured

What would you use to help you find your clients natural base shade?

1. Pictures
2. Ask them
3. Colour chart

What is the name of the Goldwell product that is a heat protector used on dry hair?

Which of these is the correct thing to write in the mixing ratio box?

1. 1:1
2. 40mls of 9ba + 40 mls of 6% peroxide

Who needs to sign the back of a consultation sheet?

1. You
2. Your tutor
3. A peer
4. Client