Activity One Quiz
What is the purpose of an IT service catalogue?
Improves communication between IT and departments
Lists all IT services offered
Lesduur is: 10 minOnderdelen in deze les
What is the purpose of an IT service catalogue?
Improves communication between IT and departments
Lists all IT services offered
What does a Booking System do?
Reserves resources like meeting rooms
Monitors network security
Which service manages employee salaries?
Payroll System
Email/Communications
What ensures core systems operate smoothly?
Future Services
Supporting Services
What is a future service in IT?
Mobile App for Bookings
Data Backup
Who is responsible for managing IT services?
IT Support Staff
Service Owner
What does IT Support provide?
Data Backup services
Helpdesk services for IT issues
What is a core IT service?
Website for information and services
Social Media Management Tools
What is the function of Security Cameras?
Manage employee communication
Monitor physical premises for safety
What does Software Updates ensure?
Keeps systems secure and efficient
Provides training for new employees
